How to organise orders in a small restaurant

Step 1: one place for every order

The problem is rarely the kitchen: it is that orders live in four places. Decide that every order, wherever it comes from, ends up on the same list.

Step 2: let the customer write their own order

Every time someone copies an order by hand there is a chance of a mistake. When the customer places it from a digital menu, at the table with the QR code or from your link, it arrives exactly as they asked.

Step 3: one kitchen screen, in order of arrival

A kitchen display shows orders in the order they arrived and how long each has been waiting. If you have several stations (grill, drinks), each can see only its own.

With PedidoIQ, orders from the QR code, your link and the waiter all reach the same kitchen screen.

Step 4: clear statuses

• Received: the kitchen has seen it.
• Preparing: someone is cooking it.
• Ready: it can go to the table or the driver.

Step 5: review the day at closing

At the end of the day, look at how many orders you had, which dishes sold most and which hours got busiest. That tells you how much to prep tomorrow and how many people you need at the rush.