How to take online orders without paying commissions

Delivery apps bring you customers, but they keep part of every sale: up to 30%, depending on the app. If your customers already message you on WhatsApp or follow you on Instagram, you can take those orders through a channel of your own and keep everything you sell.

Why the commission hurts so much

The commission is charged on the sale price, not on your profit. When your margin on a dish is small, a high commission can take almost all of that order's profit.

This is not about leaving the apps overnight: it is about getting the customers who already know you to order through your channel.

Step 1: have your own ordering link

You need a page where the customer sees your menu, picks and confirms the order. That link is what you will share everywhere.

With PedidoIQ the link is your restaurant's own address (yourrestaurant.pedidoiq.app). The order pays no commission.

Step 2: bring your current customers to that link

  • Put it in your Instagram bio and your highlighted stories.
  • Reply with it on WhatsApp when someone asks for the menu, instead of sending photos of it.
  • Print it as a QR code on your bags and on every takeaway receipt.

Step 3: organise the orders in the kitchen

More orders only help if the kitchen can keep up. When the order goes straight to a kitchen screen, nobody copies it by hand and it is not lost in a chat.

Step 4: measure which channel works

Count how many orders come through your link each week. If the number goes up, each of those orders is a commission you no longer pay.

Take orders without commissions

Start free with your own digital menu and your own ordering link. No credit card.

Take orders without commissions